Group Decision Making Norms, Group Process and Satisfaction with Group Decision and Process

Date of Award

2006

Document Type

Thesis

Degree Name

Bachelors

Department

Social Sciences

First Advisor

Raghavan, Chemba

Keywords

Group Decision Making, Group Norms, Group Process

Area of Concentration

Psychology

Abstract

Groups are entrusted to make many important decision, and many people spend a lot of time in group meetings. However, the process can still be mystifying, leaving group members wondering how their group came to the decision and whether they are satisfied with the decision. This thesis aims to clarify group decision making by examining group norms, decision rules, and how structured the decision making process is in relation to satisfaction with decision and satisfaction with process. Fifty-five participants from 8 preexisting groups completed a questionnaire at the end of their group�s meeting. Results indicated that participants were satisfied with both process and decision. Group norms of teamwork, shared vision, working well together, and effective decision making techniques correlated with satisfaction with decision and process. Two-way ANOVAs revealed that structure was not a significant variable, in regards to either type of satisfaction. However, decision rule did emerge as a significant factor in satisfaction with decision. Future research cold benefit from using survey methodology and existing groups. Even without clear cut directives from research, the best recommendation is for groups to discuss group norms and process in order to acknowledge and improve them.

Rights

This bibliographic record is available under the Creative Commons CC0 public domain dedication. The New College of Florida, as creator of this bibliographic record, has waived all rights to it worldwide under copyright law, including all related and neighboring rights, to the extent allowed by law.

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